A woman who bought a skirt from Karen Millen said she “felt lied to“ as it had an Oasis label covered with pen.
Joanna Sikora got in touch with the BBC after we revealed that Boohoo-owned brands had sold the same clothes at different prices.
Boohoo said it was investigating how this had happened and the “miscommunication was not intentional“.
But a company insider told the BBC “it happens all the time“. Boohoo is yet to respond to these claims.
Miss Sikora sent the company photographs of the altered labels and she received a refund.