HONG KONG, May 5, 2021 /PRNewswire/ -- maaiiconnect, a leading customer engagement platform, launches an exciting free 60-day pass of its most popular omnichannel solution, maaiiconnect BUSINESS. This limited time offer aims to empower businesses with the world's most popular conversational platforms: WhatsApp Business, Facebook Messenger, and WeChat Official Account, to supercharge sales, increase customer satisfaction rates, and build loyalty. With a total value of US$1,780, the promotion will last until 31 May 2021. No hidden costs or usage fees.
maaiiconnect is the only customer engagement platform that centralises all telecom and data communications channels into a single interface. It empowers businesses to communicate with their customers whenever and however they choose, providing a full omnichannel history of customer interactions, with intelligent customer identity, and CRM integration.
The 60-day pass of maaiiconnect BUSINESS provides an intelligent, scalable and unified platform to attract, convert and retain customers globally. The pass includes 10 staff licences for team collaboration and customer engagement covering:
- WhatsApp Business
- Facebook Messenger
- WeChat Official Account
- Web widget for live chat, web calls, video conferencing
- multimedia capabilities: video demo, file sharing, screen sharing
Throughout the campaign period, businesses who take advantage of the free maaiiconnect BUSINESS pass can get a free WhatsApp Business account backed by maaiiconnect's official partner. maaiiconnect's teams of experts will provide 24/7 support for account setup, questions, and technical queries.
In light of the rise of conversational commerce, more customers are making direct communications and purchases over social media platforms. Conversational commerce has reshaped the customer journey and how businesses market and sell their products and services. Companies which adopt an omnichannel customer journey achieve 91% customer retention y-o-y [i], and a 9.5% increase in annual revenue y-o-y [ii]. A complete omnichannel approach helps shorten selling cycles, increase customer satisfaction rates, boost conversions, and eventually win customer loyalty.